URGENCYLIKELY CAUSES
High
Without regular checks, small issues aren’t caught early — by the time they’re noticed, they’ve often damaged other components.
PREVENTATIVE MAINTENANCE
Preventative Equipment Maintenance
The old saying that an ounce of prevention is worth a pound of cure is especially true in a commercial kitchen. Planned maintenance prolongs the life of your equipment and keeps it running at its best. This service is so popular for a reason: by taking care of small issues before they become big problems, you can cut expenses by avoiding unnecessary equipment failure and costly downtime.
300+ Manufacturers Serviced
90-Day Parts & Labor Guarantee
SIMPLE, FAST, RELIABLE
How Planned Maintenance Works
From your first call to your first scheduled visit — here’s what to expect when you enroll in ESI‘s Preventative Maintenance program.
Call or Request Online
Contact us by phone or submit a request online to talk through enrolling your equipment in a preventative maintenance program — no emergency required.
Custom Program Built
We build a program around your equipment, usage, and budget — determining the right frequency and scope, whether that’s a single unit or your entire kitchen.
Scheduled Service Visits
Your technician arrives as scheduled to perform preventive checks — including safety inspections for loose wires, frayed cords, and gas leaks — and completes any service the equipment needs.
Test, Document, & Follow Up
Every visit is documented so you have a clear record of your equipment’s condition, and we follow up to keep your program on schedule.
THE ESI DIFFERENCE
Why Choose ESI For Planned Maintenance?
A preventative maintenance program is only as good as the partner running it. Here’s what sets ESI apart.
Highly-Skilled Technicians
Our technicians receive ongoing training and certification from leading manufacturers across cooking, refrigeration, beverage, and HVAC equipment.
We Stock the Most Commonly Used Parts
We stock the most frequently used genuine manufacturer parts on our service vehicles. No generic substitutes — only parts that meet factory specifications.
90-Day Guarantee
Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with the ESI guarantee (90 days parts and labor).
Thorough, Multi-Point Inspections When You Need It Most
We can also help you prepare for an upcoming inspection visit, which includes burner inspection, thermostat calibration, gasket checks, gas-pressure testing, and thorough cleaning — not just a quick look.
All Fuel Types & Configurations
Gas, electric, LP, and dual-fuel — we service every configuration. Our technicians are trained on both atmospheric and infrared burner systems across all major brands.
KNOW WHAT CAN GO WRONG
Problems that Planned Maintenance Could Prevent
A preventative maintenance program doesn’t have “problems” of its own — it exists to prevent them. Here’s what tends to go wrong in kitchens that skip it.
Why did a minor repair turn into a major expense?
Why does equipment always seem to fail right before a rush or big event?
URGENCYLIKELY CAUSES
High
Equipment under heavy, sustained use tends to fail without warning when it hasn’t been inspected on a regular schedule.
Why wasn't a gas leak caught sooner?
URGENCYLIKELY CAUSES
High
Loose connections and worn lines are typically found during a scheduled safety inspection — not on their own.
Why did we fail a health inspection over equipment temperatures?
URGENCYLIKELY CAUSES
High
Refrigeration units that drift out of calibration without regular checks can fail food-safety temperature requirements.
Why does the same equipment keep breaking down?
URGENCYLIKELY CAUSES
Medium
Small issues (worn gaskets, loose connections, dirty coils) go unnoticed without a scheduled inspection, and compound over time.
Why did equipment fail well before the end of its expected lifespan?
URGENCYLIKELY CAUSES
Medium
Skipped cleaning, calibration, and inspection accelerate wear on components that would otherwise last for years.
Why is unplanned downtime costing more than expected?
URGENCYLIKELY CAUSES
Medium
A reactive, repair-only approach means downtime happens on the equipment’s schedule instead of yours.
Why is my energy bill higher than it should be?
URGENCYLIKELY CAUSES
Low
Dirty condenser coils, clogged filters, and worn seals make equipment work harder — and cost more to run — over time.
FREQUENTLY ASKED QUESTIONS
Preventative Maintenance FAQ
Answers to the questions we hear most about planned maintenance. Don’t see yours? Give us a call.
Does Eichenauer Services offer preventive maintenance programs?
Yes, we offer customizable preventive maintenance programs for key equipment categories such as refrigeration, ice machines, HVAC, and cooking equipment to help reduce breakdowns and extend asset life.
How is a preventive maintenance plan structured?
PM plans are tailored to your operation’s volume, equipment mix, and brand standards, typically including scheduled inspections, cleaning, performance checks, and documentation for each covered asset.
How often should I schedule preventive maintenance?
Frequency depends on equipment type and usage; many customers schedule quarterly or semi-annual PMs, while high-volume operations may benefit from more frequent visits for critical equipment.
Can I include multiple locations in one PM agreement?
Yes, multi-location customers can consolidate PM planning under a single agreement with location-specific schedules to streamline budgeting and compliance.
Will PM visits disrupt my operations?
We coordinate visit times with your team and focus on off-peak hours whenever possible to minimize impact on service, production, or guest experience.
How do I know what's included in my PM scope?
Your PM proposal and agreement will clearly outline covered equipment, tasks performed during each visit, and any exclusions so you know exactly what to expect.
PREVENTATIVE MAINTENANCE
Stop Breakdowns Before They Start.
A preventative maintenance program from ESI means fewer surprise breakdowns, lower repair costs, and equipment that lasts longer — and if something does come up between visits, our same skilled technicians and 24/7 dispatch have you covered.
