URGENCYLIKELY CAUSES
High
A failing compressor, low refrigerant charge, a damaged door seal, or a blocked evaporator coil.
24/7 EMERGENCY SERVICE
24/7 Emergency Equipment Repair
From the danger of food spoilage to losing sales opportunities, there’s a lot at risk when the equipment in your commercial kitchen isn’t working. That’s why at ESI, we’re here when you need us — 24 hours a day, 7 days a week.
80+ Years in the Industry
300+ Manufacturers Serviced
Same-Day Service Available
Our expert technicians service a wide range of cooking, refrigeration, beverage, and HVAC equipment. They also carry an extensive inventory of commonly used replacement parts in their vans to get your kitchen back up and running as quickly as possible.
WHAT WE DO
You Can Count on Us For
Our technicians have access to our rigorous Tech24 University training program, based on a combination of CFESA principles and practical field experience from their 80+ years in the industry.
SIMPLE, FAST, RELIABLE
How Foodservice Equipment Repair Works
From your first call to a fully operational facility — here’s what to expect when you contact ESI for Foodservice Equipment service.
Call or Request Online
Contact our dispatch center by phone or submit a service request online. Describe the equipment, the issue, and the urgency — we’ll prioritize accordingly.
Rapid Dispatch
A factory-trained technician is dispatched from the nearest branch within hours for emergency calls.
Diagnose & Repair
Your technician diagnoses the issue on-site, checks for the parts, and completes the repair. If a part must be ordered, we expedite next-day delivery in most cases.
Test, Document, & Follow Up
Every repair is performance-tested, and backed by our service warranty. We follow up to confirm the equipment is running perfectly.
THE ESI DIFFERENCE
Why Choose ESI For Foodservice Equipment?
When your kitchen equipment is down, you need a partner who can service everything under one roof. Here’s what sets ESI apart.
Highly-Skilled Technicians
Our technicians receive ongoing training and certification from leading manufacturers across cooking, refrigeration, beverage, and HVAC equipment.
We Stock the Most Commonly Used Parts
We stock the most frequently used genuine manufacturer parts on our service vehicles. No generic substitutes — only parts that meet factory specifications.
90-Day Guarantee
Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with the ESI guarantee (90 days parts and labor).
Planned Maintenance Programs
Prevent breakdowns before they happen. Our PM programs include burner inspection, thermostat calibration, gasket checks, gas-pressure testing, and thorough cleaning.
All Fuel Types & Configurations
Gas, electric, LP, and dual-fuel — we service every configuration. Our technicians are trained on both atmospheric and infrared burner systems across all major brands.
KNOW WHAT CAN GO WRONG
Common Foodservice Equipment Problems
From a walk-in that won’t hold temperature to a fryer that won’t heat, equipment problems don’t wait for convenient timing. Here are common issues we help customers resolve across every category we service.
Why won't my walk-in cooler hold temperature?
Why is my fryer not heating properly?
URGENCYLIKELY CAUSES
High
A faulty thermostat, a malfunctioning burner or heating element, or a buildup of carbon on the burner components.
Why is my ice machine producing less ice or none at all?
URGENCYLIKELY CAUSES
Medium
A dirty water filter, low refrigerant, a failing water pump, or scale buildup on the evaporator plate.
Why does my dishwasher leave dishes spotted or dirty?
URGENCYLIKELY CAUSES
Medium
Clogged spray arms, a failing wash pump, low water temperature, or worn detergent dispensers.
Why is my beverage dispenser leaking or dispensing unevenly?
URGENCYLIKELY CAUSES
Medium
Worn valve seals, low CO2 pressure, or a clogged line.
Why is my oven heating unevenly?
URGENCYLIKELY CAUSES
Medium
A failing heating element, a miscalibrated thermostat, or a faulty door seal letting heat escape.
Why is my equipment tripping error codes with no obvious cause?
URGENCYLIKELY CAUSES
Low
A sensor malfunction, a firmware issue, or a loose electrical connection — often caught early with planned maintenance.
FOODSERVICE EQUIPMENT REPAIR
Foodservice Equipment Down? Let’s Fix It — Fast.
Whether it’s an emergency oven failure during peak service or a planned maintenance program to prevent breakdowns, ESI has highly skilled technicians, OEM parts, and 24/7 dispatch to keep your kitchen cooking.
