High
SIMPLE, FAST, RELIABLE
From your first call to a fully operational facility — here’s what to expect when you contact ESI for HVAC service.
Contact our dispatch center by phone or submit a service request online. Describe the equipment, the issue, and the urgency — we’ll prioritize accordingly.
A factory-trained technician is dispatched from the nearest branch within hours for emergency calls.
Your technician diagnoses the issue on-site, checks for the parts, and completes the repair. If a part must be ordered, we expedite next-day delivery in most cases.
Every repair is performance-tested, and backed by our service warranty. We follow up to confirm the equipment is running perfectly.
THE ESI DIFFERENCE
When your rooftop unit, exhaust hood, or make-up air system goes down, comfort and code compliance are both on the line. Here’s what sets ESI apart for HVAC service.
Our HVAC equipment specialists receive ongoing training and certification from leading manufacturers.
We stock the most frequently used genuine manufacturer parts on our service vehicles. No generic substitutes — only parts that meet factory specifications.
Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with the ESI guarantee (90 days parts and labor).
Prevent breakdowns before they happen. Our PM programs include burner and heat exchanger inspection, thermostat and control calibration, belt and filter checks, refrigerant and gas-pressure testing, and coil cleaning.
Gas, electric, and dual-fuel — we service every configuration, from rooftop package units to split systems. Our technicians are trained on gas-fired and electric heating systems across all major HVAC brands.
KNOW THE WARNING SIGNS
Not sure if it’s time to call for service? Here are some of the most common HVAC and exhaust system issues we see, and what usually causes them.
High
High
Medium
Medium
Medium
Medium
Low
Low
FREQUENTLY ASKED QUESTIONS
Answers to the questions we hear most about commercial HVAC and exhaust system repair. Don’t see yours? Give us a call.
Rooftop package units, split systems, water-source heat pumps, kitchen exhaust hoods, exhaust fans, make-up air units, and the ductwork and controls that tie it all together.
Yes. ESI can bundle HVAC and exhaust system service with our work on your commercial cooking equipment, beverage equipment, refrigeration, and electrical systems, so you’re not juggling multiple vendors.
Yes. Our technicians are trained on 300+ manufacturers, and we have longstanding relationships with industry OEMs — including legacy equipment, so we can help source hard-to-find parts.
Most markets offer same-day service, and our dispatch center is available 24/7. A down rooftop unit or exhaust hood affects comfort and code compliance, so these calls get prioritized.
HVAC REPAIR
Whether it’s an emergency rooftop unit failure during a heat wave or a planned maintenance program to prevent breakdowns, ESI has highly skilled technicians, OEM parts, and 24/7 dispatch to keep your HVAC and exhaust systems running.