Our goal is to minimize or eliminate your equipment downtime, with planned maintenance, refurbished equipment or independent quality assessments. We also remove, replace and install commercial foodservice HVAC.

 

WHAT WE REPAIR

Service and Repair for HVAC and Exhaust Systems

We can install and service package AC units on your rooftops and water-source or split systems in your ceilings. ESI also provides service and repair for exhaust systems. We have longstanding relationships with industry OEMs — we know legacy equipment and can help source hard-to-find parts.

HVAC Equipment

  • Make-Up Air Units
  • Ductwork & Ventilation
  • Heat Pumps
  • Furnaces & Heating Units
  • Thermostats & Building Controls
  • Rooftop Package Units
  • Split Systems
  • Water-Source Heat Pumps
  • Kitchen Exhaust Hoods
  • Exhaust Fans

SIMPLE, FAST, RELIABLE

How HVAC Repair Works

From your first call to a fully operational facility — here’s what to expect when you contact ESI for HVAC service.

Call or Request Online

Contact our dispatch center by phone or submit a service request online. Describe the equipment, the issue, and the urgency — we’ll prioritize accordingly.

Rapid Dispatch

A factory-trained technician is dispatched from the nearest branch within hours for emergency calls.

Diagnose & Repair

Your technician diagnoses the issue on-site, checks for the parts, and completes the repair. If a part must be ordered, we expedite next-day delivery in most cases.

Test, Document, & Follow Up

Every repair is performance-tested, and backed by our service warranty. We follow up to confirm the equipment is running perfectly.

Highly-Skilled Technicians

Our HVAC equipment specialists receive ongoing training and certification from leading manufacturers.

We Stock the Most Commonly Used Parts

We stock the most frequently used genuine manufacturer parts on our service vehicles. No generic substitutes — only parts that meet factory specifications.

90-Day Guarantee

Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with the ESI guarantee (90 days parts and labor).

Planned Maintenance Programs

Prevent breakdowns before they happen. Our PM programs include burner and heat exchanger inspection, thermostat and control calibration, belt and filter checks, refrigerant and gas-pressure testing, and coil cleaning.

All Fuel Types & Configurations

Gas, electric, and dual-fuel — we service every configuration, from rooftop package units to split systems. Our technicians are trained on gas-fired and electric heating systems across all major HVAC brands.

KNOW THE WARNING SIGNS

Common HVAC Problems

Not sure if it’s time to call for service? Here are some of the most common HVAC and exhaust system issues we see, and what usually causes them.

Why isn’t my rooftop unit cooling properly?
URGENCYLIKELY CAUSES

High

Low refrigerant charge, a dirty condenser coil, or a failing compressor.
Why isn’t my kitchen exhaust hood pulling smoke and grease properly?
URGENCYLIKELY CAUSES

High

A clogged grease filter, a failing exhaust fan motor, or duct buildup restricting airflow.
Why isn’t my make-up air unit balancing with the exhaust system?
URGENCYLIKELY CAUSES

Medium

A miscalibrated damper, a failing blower motor, or a dirty air filter.
Why is my HVAC system short-cycling?
URGENCYLIKELY CAUSES

Medium

A dirty air filter, low refrigerant charge, or a failing thermostat.
Why isn’t my furnace or heating unit reaching temperature?
URGENCYLIKELY CAUSES

Medium

A failing igniter or pilot, a clogged burner, or a faulty limit switch.
Why is my split system leaking water indoors?
URGENCYLIKELY CAUSES

Medium

A clogged condensate drain line, a cracked drain pan, or a failing condensate pump.
Why is my exhaust fan making excessive noise or vibration?
URGENCYLIKELY CAUSES

Low

Worn fan bearings, an unbalanced fan wheel, or loose belts or mounting hardware.
Why is airflow uneven from room to room in my building?
URGENCYLIKELY CAUSES

Low

Blocked or leaking ductwork, a failing damper, or a system that’s undersized for the space.

Don’t let HVAC downtime affect your comfort or compliance. Get a factory-trained technician on-site, fast.

FREQUENTLY ASKED QUESTIONS

HVAC Repair FAQ

Answers to the questions we hear most about commercial HVAC and exhaust system repair. Don’t see yours? Give us a call.

What types of HVAC equipment does ESI service?

Rooftop package units, split systems, water-source heat pumps, kitchen exhaust hoods, exhaust fans, make-up air units, and the ductwork and controls that tie it all together.

Can I bundle HVAC service with other equipment repair?

Yes. ESI can bundle HVAC and exhaust system service with our work on your commercial cooking equipment, beverage equipment, refrigeration, and electrical systems, so you’re not juggling multiple vendors.

Are your technicians certified on major HVAC brands?

Yes. Our technicians are trained on 300+ manufacturers, and we have longstanding relationships with industry OEMs — including legacy equipment, so we can help source hard-to-find parts.

How quickly can you respond to an HVAC emergency?

Most markets offer same-day service, and our dispatch center is available 24/7. A down rooftop unit or exhaust hood affects comfort and code compliance, so these calls get prioritized.

HVAC REPAIR

HVAC Down? Let’s Fix It — Fast.

Whether it’s an emergency rooftop unit failure during a heat wave or a planned maintenance program to prevent breakdowns, ESI has highly skilled technicians, OEM parts, and 24/7 dispatch to keep your HVAC and exhaust systems running.

Request Service 855-313-0278

ESI technician bending over the control knobs of a commercial range to diagnose a problem ESI technician bending over the control knobs of a commercial range to diagnose a problem