URGENCYLIKELY CAUSES
High
Faulty thermostat, worn heating elements, or a failing igniter/pilot assembly
TRUSTED BY BAKERIES NATIONWIDE
Bakery Equipment Repair & Service
ESI combines nationwide coverage with fast local service. Our factory-trained technicians reduce or eliminate downtime on your ovens, mixers, and proofers, with planned maintenance, equipment refurbishment, and independent quality assessments.
24/7 Emergency Dispatch
300+ Manufacturers Serviced
90-Day Parts & Labor Guarantee
SIMPLE, FAST, RELIABLE
How Bakery Equipment Repair Works
From your first call to a fully operational kitchen — here’s what to expect when you contact Eichenauer Services for bakery equipment service.
Call or Request Online
Contact our dispatch center by phone or submit a service request online. Tell us the equipment (oven, mixer, proofer, and so on), the issue, and the urgency — we’ll prioritize accordingly.
Rapid Dispatch
A factory-trained technician is dispatched from the nearest branch within hours for emergency calls.
Diagnose & Repair
Your technician diagnoses the issue on-site, checks for the part, and completes the repair. If a part must be ordered, we expedite next-day delivery in most cases.
Test, Document, & Follow Up
Every repair is performance-tested and backed by our 90-day service guarantee. We follow up to confirm the equipment is running perfectly.
THE ESI DIFFERENCE
Why Choose ESI For Bakery Equipment?
When your ovens, mixers, or proofers go down, you need a partner who shows up fast and fixes it right the first time. Here’s what sets Eichenauer Services apart for bakery equipment service.
Highly-Skilled Technicians
Our bakery equipment specialists receive ongoing training and certification from leading oven, mixer, and dough-equipment manufacturers.
We Stock the Most Commonly Used Parts
We stock the most frequently used genuine manufacturer parts — thermostats, heating elements, belts, gaskets, and more — on our service vehicles. No generic substitutes, only parts that meet factory specifications.
90-Day Guarantee
Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with the ESI & Tech24 guarantee: 90 days on parts and labor.
Planned Maintenance Programs
Prevent breakdowns before they happen. Our PM programs include oven calibration, mixer and gearbox inspection, proofer humidity checks, gasket replacement, and thorough cleaning.
All Fuel Types & Configurations
Gas, electric, and steam-injected — we service every configuration. Our technicians are trained on deck, rack, rotary, and convection oven systems across all major bakery equipment brands.
KNOW THE WARNING SIGNS
Common Bakery Equipment Problems
Not sure if it’s time to call for service? Here are some of the most common bakery equipment issues we see — and what usually causes them.
Why won’t my deck or rack oven reach or hold temperature?
Why is my mixer overheating or shutting down mid-batch?
URGENCYLIKELY CAUSES
High
Worn motor bearings, low gear oil, or a bowl load that exceeds capacity
Why won’t my proofer/retarder hold humidity or temperature overnight?
URGENCYLIKELY CAUSES
High
A failing compressor, damaged door gaskets, or a malfunctioning humidity control
Why is my dough not proofing evenly?
URGENCYLIKELY CAUSES
Medium
Inconsistent proofer humidity, a clogged steam injector, or a miscalibrated thermostat
Why does my dough divider produce inconsistent portion weights?
URGENCYLIKELY CAUSES
Medium
Worn cutting blades, hydraulic pressure loss, or inconsistent dough temperature
Why is my donut fryer producing uneven or burnt product?
URGENCYLIKELY CAUSES
Medium
A faulty thermostat, degraded shortening filtration, or a failing heating element
Why is my bread slicer jamming or tearing loaves?
URGENCYLIKELY CAUSES
Low
Dull or damaged blades, worn drive belts, or misaligned guide rails
Why is my dough sheeter leaving uneven thickness?
URGENCYLIKELY CAUSES
Low
Worn rollers, a misaligned thickness adjustment, or uneven belt tension
FREQUENTLY ASKED QUESTIONS
Bakery Equipment Repair FAQ
Answers to the questions we hear most from bakery operators. Don’t see yours? Give us a call.
What areas does ESI service for bakery equipment repair?
All of Central Illinois and Eastern Iowa, but we are backed by a national network of service partners built over 40+ years in the industry. Wherever your bakery operates, we can likely help get a factory-trained technician on-site.
Do you service all bakery equipment brands?
Yes. Our technicians are trained and authorized to service 300+ manufacturers, including the major deck oven, rack oven, mixer, and dough-handling brands used in commercial and in-store bakeries.
How fast can a technician get to my bakery?
Most markets offer same-day service, and our dispatch center is available 24/7 for emergencies. When you call, we prioritize based on the urgency of the issue and dispatch the nearest available technician.
What does the 90-day guarantee cover?
Every repair is backed by 90 days of coverage on both parts and labor. If the same issue recurs within that window, we’ll return and make it right at no additional cost.
Do you offer planned maintenance for bakery equipment?
Yes. Our planned maintenance programs are built to catch small issues before they become costly breakdowns — covering oven calibration, mixer and gearbox inspection, proofer humidity checks, gasket replacement, and thorough cleaning on a schedule that fits your production calendar.
How do I schedule a repair?
Call us at 855-313-0278 or submit a service request online through our Schedule Repair page. Tell us the equipment, the issue, and how urgent it is, and we’ll take it from there.
BAKERY EQUIPMENT
Bakery Equipment Down? Let’s Fix It — Fast.
Whether it’s an emergency oven failure during peak service or a planned maintenance program to prevent breakdowns, Eichenauer Services has highly skilled technicians, OEM parts, and 24/7 dispatch to keep your bakery running.
