URGENCYLIKELY CAUSES
High
A dirty condenser, low refrigerant charge, or a failing water inlet valve.
24/7 BEVERAGE EQUIPMENT EXPERTS
Commercial Beverage Equipment Repair & Service
ESI has trained, certified technicians to handle all of your hot and cold beverage equipment. We offer nationwide coverage with fast local service.
300+ Manufacturers Serviced
90-Day Parts & Labor Guarantee
SIMPLE, FAST, RELIABLE
How Beverage Equipment Repair Works
From your first call to a fully operational facility — here’s what to expect when you contact ESI for Beverage Equipment service.
Call or Request Online
Contact our dispatch center by phone or submit a service request online. Describe the equipment, the issue, and the urgency — we’ll prioritize accordingly.
Rapid Dispatch
A factory-trained technician is dispatched from the nearest branch within hours for emergency calls.
Diagnose & Repair
Your technician diagnoses the issue on-site, checks for the parts, and completes the repair. If a part must be ordered, we expedite next-day delivery in most cases.
Test, Document, & Follow Up
Every repair is performance-tested, and backed by our service warranty. We follow up to confirm the equipment is running perfectly.
THE ESI DIFFERENCE
Why Choose ESI For Beverage Equipment?
When your coffee brewers, fountain machines, or ice makers go down, you need a partner who shows up fast and fixes it right the first time. Here’s what sets ESI apart for beverage equipment service.
Highly-Skilled Technicians
Our beverage equipment specialists receive ongoing training and certification from leading manufacturers.
We Stock the Most Commonly Used Parts
We stock the most frequently used genuine manufacturer parts on our service vehicles. No generic substitutes — only parts that meet factory specifications.
90-Day Guarantee
Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with the ESI guarantee (90 days parts and labor).
Planned Maintenance Programs
Prevent breakdowns before they happen. Our PM programs include descaling and water-line cleaning, thermostat and temperature checks, seal and gasket inspection, and thorough cleaning of brew and dispense systems.
All Equipment Types & Configurations
Countertop, plumbed-in, and drop-in units — we service every configuration, from single-brew coffee makers to high-volume fountain and ice systems, across all major beverage equipment brands.
KNOW THE WARNING SIGNS
Common Beverage Equipment Problems
Not sure if it’s time to call for service? Here are some of the most common beverage equipment issues we see, and what usually causes them.
Why is my ice machine producing less ice, or none at all?
Why isn’t my frozen beverage machine freezing product properly?
URGENCYLIKELY CAUSES
High
A failing compressor, an incorrect mix ratio, or a worn auger/beater assembly.
Why is my coffee brewer producing weak or inconsistent coffee?
URGENCYLIKELY CAUSES
Medium
Scale buildup from hard water, a worn brew basket, or an inaccurate water temperature control.
Why is my espresso machine losing pressure?
URGENCYLIKELY CAUSES
Medium
A worn pump, a clogged group head, or a failing pressure valve.
Why is my fountain machine dispensing flat or watery soda?
URGENCYLIKELY CAUSES
Medium
Low CO2 pressure, an out-of-ratio syrup line, or a clogged dispensing nozzle.
Why won’t my hot water dispenser reach temperature?
URGENCYLIKELY CAUSES
Medium
A failing heating element, thermostat miscalibration, or scale buildup on the tank.
Why is my juice dispenser leaking or not cooling?
URGENCYLIKELY CAUSES
Medium
A worn seal, low refrigerant charge, or a clogged drain line.
Why does my beverage equipment need descaling so often?
URGENCYLIKELY CAUSES
Low
Hard water mineral buildup, infrequent cleaning cycles, or a missing water filtration system.
FREQUENTLY ASKED QUESTIONS
Beverage Equipment Repair FAQ
Answers to the questions we hear most about hot and cold beverage equipment. Don’t see yours? Give us a call.
What types of beverage equipment does ESI service?
Both hot and cold side: coffee brewers and grinders, espresso and cappuccino machines, tea brewers, hot water and soup dispensers, plus fountain machines, frozen beverage machines, ice makers, and juice dispensers.
How often should beverage equipment be descaled or cleaned?
It depends on your water hardness and volume, but most hot-side equipment benefits from descaling every 1-3 months, and cold-side dispensing lines should be cleaned on a regular schedule to prevent buildup. Our planned maintenance programs can be scheduled around your specific water conditions.
Are your technicians certified on major beverage equipment brands?
Yes. Our technicians are factory-trained and certified on 300+ manufacturers and complete ongoing training through Tech24 University.
How quickly can you respond to a beverage equipment emergency?
Most markets offer same-day service, and our dispatch center is available 24/7. A down ice machine or fountain system during service hours gets prioritized.
BEVERAGE EQUIPMENT REPAIR
Beverage Equipment Down? Let’s Fix It — Fast.
Whether it’s an emergency coffee brewer failure during the morning rush or a planned maintenance program to prevent breakdowns, ESI has highly skilled technicians, OEM parts, and 24/7 dispatch to keep your beverage program running.
