Full-Service Solutions for Foodservice Operations

Eichenauer Services services a wide range of commercial foodservice equipment, including cooking, refrigeration, ice machines, warewashing, and hot/cold beverage equipment.

We work on most major brands and models commonly used in commercial kitchens and foodservice operations; if you have a specific make and model, our team can confirm coverage before dispatch.

You can request service by phone, email, or through our online service request form or customer portal, depending on your location and account setup.

It helps to have the equipment type, make, model, serial number, a brief description of the issue, and your store or facility number so we can dispatch the right technician and parts.

Response times vary by market, but we prioritize critical issues that impact food safety, revenue, or store operations and strive for same-day or next-day service whenever possible.

Our technicians receive ongoing manufacturer-supported training and internal education through Tech24 University to ensure they can safely and effectively service complex commercial equipment.

In many cases we are authorized to perform warranty service for major manufacturers, but coverage depends on the brand, equipment, and warranty terms, so we will confirm eligibility case by case.

Yes, if you let us know about all open issues when you place the call, we can often address multiple units in a single visit to help minimize downtime and trip charges.

Copies of completed work orders and invoices are available through your customer portal or by contacting our customer service or billing team.