HEALTHCARE INDUSTRY
Hospital kitchens never close. Patient feeding runs around the clock, and every tray depends on equipment that works — steamers, combi ovens, rethermalizers, walk-in coolers, and ice machines that meet strict sanitation and temperature standards. When something goes down at 2 a.m., “we’ll get to it next week” isn’t an answer.
The ESI difference
Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with our 90 days parts and labor guarantee.
Schedule Repair
On-site commercial cooking equipment repair, including factory-authorized warranty service.
Installation or removal of commercial kitchen equipment, coordinated to your schedule.
Scheduled PM programs that lower repair costs and cut unplanned downtime.
Refurbishment that extends the life and performance of your existing equipment.
Unbiased assessments of equipment condition, safety, and performance.
Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with our 90 days parts and labor guarantee.
PREVENTATIVE MAINTENANCE
Our preventive maintenance programs are designed to catch problems before they cause expensive breakdowns. Regular maintenance extends equipment life, reduces energy costs, and keeps your kitchen running at peak efficiency.
Reduce unexpected repair costs by up to 70% with scheduled maintenance
Extend the lifespan of your commercial equipment by 3-5 years
Improve energy efficiency and lower monthly utility bills
Get in touch with us for a customized preventative maintenance plan.
View Preventative Maintenance Contact Us
INDUSTRIES
Our ESI technicians are able to service equipment in any foodservice setting, from restaurants to grocery stores, from retailers to concession stands.
PROVEN TRACK RECORD
ESI has been a dependable partner for our kitchen equipment service needs. Their technicians respond quickly, work efficiently, and keep our operations running without disruption.
Sarah M., Culver's
Very friendly and helpful office staff. Technician was knowledgeable and repaired equipment as needed.
Amber A.
Susan was wonderful. I was looking for a part to be ordered she was kind enough to contact the manufacturer and did her best to get back to me and give me additional information. We definitely need service like this from every other company
Luis H., Local Guide
COMMON QUESTIONS
Yes. ESI is partnered with Tech24, which combines company-owned service centers in 50+ metro markets with a network of 1,600+ vetted service partners, giving multi-location operators a single source with one standard for quality, pricing, and reporting.
Eichenauer Services provides repair and planned maintenance for hospital and healthcare foodservice equipment, including cooking, refrigeration, beverage, and HVAC systems, with documented service visits to support compliance requirements.
Eichenauer Services services a wide range of commercial foodservice equipment, including cooking, refrigeration, ice machines, warewashing, and hot/cold beverage equipment.
We work on most major brands and models commonly used in commercial kitchens and foodservice operations; if you have a specific make and model, our team can confirm coverage before dispatch.
You can request service by phone, email, or through our online service request form or customer portal, depending on your location and account setup.
It helps to have the equipment type, make, model, serial number, a brief description of the issue, and your store or facility number so we can dispatch the right technician and parts.
Response times vary by market, but we prioritize critical issues that impact food safety, revenue, or store operations and strive for same-day or next-day service whenever possible.
Our technicians receive ongoing manufacturer-supported training and internal education through Tech24 University to ensure they can safely and effectively service complex commercial equipment.
In many cases we are authorized to perform warranty service for major manufacturers, but coverage depends on the brand, equipment, and warranty terms, so we will confirm eligibility case by case.
Yes, if you let us know about all open issues when you place the call, we can often address multiple units in a single visit to help minimize downtime and trip charges.
Copies of completed work orders and invoices are available through your customer portal or by contacting our customer service or billing team.
EQUIPMENT DOWN
Whether you need a repair or want to schedule installation, regular maintenance, or a special project, you can count on ESI‘s fast response and fair, honest pricing.
