ESI services and repairs all types of HVAC and exhaust/make up systems.
WHAT WE SERVICE
Commercial Foodservice Equipment We Service
Eichenauer Services provides Central Illinois and Eastern Iowa commercial foodservice equipment services, including installation, preventative maintenance, repair, and equipment removal. Since 1946, we have supported restaurants, convenience stores, supermarkets, and other foodservice operations with reliable, full-service solutions across a wide range of commercial kitchen equipment.
At ESI, we provide comprehensive installation, repair and maintenance for nearly all brands of foodservice equipment, from cold side to hot side.
HVAC Repair
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Beer Equipment Repair
Service and repair for beer equipment including Keg Coolers, Direct-Draw Draft Systems, Beer Cooler Refrigeration Units, and related systems.
Bakery Equipment
Expert repair and service for commercial bakery equipment including ovens, mixers, proofers, and dough processing systems.
Commercial Beverage Equipment
Service and repair for beverage equipment including ice machines, beverage dispensers, coolers, and related systems.
Cooking Equipment Repair
Expert service on ovens, ranges, fryers, grills, steamers, and other commercial cooking equipment.
Commercial Refrigeration Repair
Repair and maintenance for walk-in coolers, freezers, reach-ins, and commercial refrigeration systems.
Commercial Dishwasher Repair
Reliable repair and service for commercial dishwashers and kitchen plumbing systems.
HOW WE SERVICE
How We Service Commercial Foodservice Equipment
Reliable commercial foodservice equipment services, from emergency repairs to routine maintenance and full equipment installation or removal.
Preventative Maintenance
Scheduled maintenance programs that extend equipment life and prevent costly breakdowns.
Foodservice Equipment Repair
Our expert technicians service a wide range of cooking, refrigeration, beverage, and HVAC equipment.
Equipment Removal
We assist with removing old equipment — safe utility disconnection, careful handling to protect your space, and compliant disposal.
Manufacturers We Service
A list of the manufacturers on which we provide expert-level service.
Equipment Install
When it’s time to install new equipment, it’s time to call ESI.
WHERE WE SERVICE
We Service All Industries
Eichenauer Services technicians service commercial foodservice equipment across all industries, including restaurants, grocery stores, retail food operations, convenience stores, and concession stands.
See Our Industries
QUESTIONS?
Our Services FAQ
What types of commercial kitchen equipment does Eichenauer Services repair?
Eichenauer Services services a wide range of commercial foodservice equipment, including cooking, refrigeration, ice machines, warewashing, and hot/cold beverage equipment.
Do you work on all brands and models?
We work on most major brands and models commonly used in commercial kitchens and foodservice operations; if you have a specific make and model, our team can confirm coverage before dispatch.
How do I request a service call?
You can request service by phone, email, or through our online service request form or customer portal, depending on your location and account setup.
What information should I have ready when placing a service call?
It helps to have the equipment type, make, model, serial number, a brief description of the issue, and your store or facility number so we can dispatch the right technician and parts.
What are your response times for emergency repairs?
Response times vary by market, but we prioritize critical issues that impact food safety, revenue, or store operations and strive for same-day or next-day service whenever possible.
Are your technicians trained and certified?
Our technicians receive ongoing manufacturer-supported training and internal education through Tech24 University to ensure they can safely and effectively service complex commercial equipment.
Do you provide warranty service?
In many cases we are authorized to perform warranty service for major manufacturers, but coverage depends on the brand, equipment, and warranty terms, so we will confirm eligibility case by case.
Can you service multiple pieces of equipment in one visit?
Yes, if you let us know about all open issues when you place the call, we can often address multiple units in a single visit to help minimize downtime and trip charges.
How do I get a copy of my service ticket or invoice?
Copies of completed work orders and invoices are available through your customer portal or by contacting our customer service or billing team.
What types of commercial kitchen equipment does Eichenauer Services repair?
Eichenauer Services services a wide range of commercial foodservice equipment, including cooking, refrigeration, ice machines, warewashing, and hot/cold beverage equipment.
Do you work on all brands and models?
We work on most major brands and models commonly used in commercial kitchens and foodservice operations; if you have a specific make and model, our team can confirm coverage before dispatch.
How do I request a service call?
You can request service by phone, email, or through our online service request form or customer portal, depending on your location and account setup.
What information should I have ready when placing a service call?
It helps to have the equipment type, make, model, serial number, a brief description of the issue, and your store or facility number so we can dispatch the right technician and parts.
What are your response times for emergency repairs?
Response times vary by market, but we prioritize critical issues that impact food safety, revenue, or store operations and strive for same-day or next-day service whenever possible.
Are your technicians trained and certified?
Our technicians receive ongoing manufacturer-supported training and internal education through Tech24 University to ensure they can safely and effectively service complex commercial equipment.
Do you provide warranty service?
In many cases we are authorized to perform warranty service for major manufacturers, but coverage depends on the brand, equipment, and warranty terms, so we will confirm eligibility case by case.
Can you service multiple pieces of equipment in one visit?
Yes, if you let us know about all open issues when you place the call, we can often address multiple units in a single visit to help minimize downtime and trip charges.
How do I get a copy of my service ticket or invoice?
Copies of completed work orders and invoices are available through your customer portal or by contacting our customer service or billing team.